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FAQ's for Interwoven: How Brand Collabs Are Changing the Game"

About this event

FREQUENTLY ASKED QUESTIONS
**THIS PAGE WILL BE UPDATED AS NEW INFORMATION BECOMES AVAILABLE, PLEASE CHECK BACK OFTEN.**
PLEASE TAKE A MOMENT TO REVIEW THE FREQUENTLY ASKED QUESTIONS BELOW - AND SHARE WITH YOUR GUESTS. THANK YOU!
QUESTION NOT ANSWERED HERE? SEND AN EMAIL TO ADCRAFT EVENT MANAGER, CYNTHIA LEE, AT CYNTHIA.LEE@ADCRAFT.ORG THANKS!

WHERE AND WHEN IS THIS EVENT?

This event will take place on Thursday, April 30th at Ford Field (located at 2000 Brush St, Detroit, MI 48226).

Doors will open promptly at 5PM (doors will not open prior to 5PM). Event timing 5-9PM, program schedule:

5PM // Doors Open

5PM-6PM // Welcome Reception
5:50PM // Program seating begins
6PM-7:30PM // Program
7:30PM-9PM // Afterglow
9PM // Event Ends
HOW CAN I PURCHASE A TABLE/TICKET?
Due to the overwhelming amount of interest and support from the Adcraft community THIS EVENT IS SOLD OUT.
TICKET INFORMATION
1. HOW CAN I PURCHASE A TABLE OR TICKET?
  Due to the overwhelming amount of interest and support from the Adcraft community THIS EVENT IS SOLD OUT.
  
  NOTE: During March 16th to March 25th you must be a current Adcraft Member in order to purchase a ticket. Adcraft Members must be logged in to see the "Register Now" button under the Registration Info section on this page. Ticket sales will open to the general public on Wednesday, March 25th.
  
  **EACH PERSON MUST HAVE A TICKET FOR ENTRY**
  
  Please remember to either print and bring your ticket(s) to the event or have them saved to your mobile phone for entry.
  
  Please note that each ticket has its own QR code which we will be scanning at the door.
  **DO NOT TRY TO SCAN YOUR QR CODE WITH YOUR MOBILE PHONE FOR TESTING, WE HAVE SPECIAL SCANNERS/APPLICATIONS THAT WORK SPECIFICALLY WITH OUR TICKETS**
2. I PURCHASED A TICKET BUT NEVER RECEIVED MY TICKET, WHERE IS IT?
  If you purchased a ticket directly through the Universe (TicketMaster) ticketing platform the ticket should be emailed to you within a few minutes. Please be sure to check your email - and junk mail folders - for your ticket details. All order confirmations are sent from Universe (TicketMaster) with the tickets also included in pdf format. If you still cannot locate your ticket then please send an email to Adcraft Event Manager, Cynthia Lee (cynthia.leer@adcraft.org) and Adcraft Marketing & Social Strategist, Avery Johnson (ajohnson@adcraft.org) for assistance no later than Friday, April 24th.
3. I'M ATTENDING WITH A SPONSOR BUT NEVER RECEIVED MY TICKET, WHERE IS IT?
  All table tickets will be sent to the sponsor's designated "Table Captain" for distribution approximately 4-weeks prior to the event date. Please be sure to reach out to your Sponsor Table Captain for your ticket first.
  
  Sponsors/Table Captains, please be sure to check your email - and junk mail folders - for your ticket details. All order confirmations are sent from Universe (TicketMaster) with the tickets also included in pdf format.
  
  If you still cannot locate your ticket then please send an email to Adcraft Event Manager, Cynthia Lee (cynthia.leer@adcraft.org and Adcraft Marketing & Social Strategist, Avery Johnson (ajohnson@adcraft.org) for assistance no later than Friday, April 24th.
  
  **ATTENTION SPONSOR CAPTAINS**
  We ask that you kindly share this FAQ page and remind your guests to bring their tickets (we do not have a guest list for this event) -- EACH PERSON MUST HAVE A TICKET FOR ENTRY.
4. I AM THE SPONSOR TABLE CAPTAIN, BUT ALL THE TICKETS ARE IN MY NAME, DO I NEED TO CHANGE THE NAME ON EACH TICKET TO MY GUEST NAME? IS IT POSSIBLE FOR ME TO EDIT THE NAME ON EACH TICKET?
  
  Each ticket has it's own QR code which we will be scanning at the door so there is no need to change each individual ticket out of the buyers name to your guest name - your guests will still be able to enter the event with a ticket in your name.
  
  However, if you prefer to change out the name on each ticket, YES, you can edit each individual ticket name at any time. To edit ticket info:
  
  LOG IN TO THE UNIVERSE TICKETING PLATFORM
  MOBILE DEVICE // Simply scroll past your ticket QR codes and you will see “Need to view your tickets,” click the “Confirm Your Account” blue button
  DESKTOP// Scroll down to the very bottom of the email to the very small “log in” text. Click “log in” and log into your Universe account
  
  You will be prompted to log in (or sign up if you haven’t logged in before – but be sure to use the same email used to purchase your tickets)
  
  ONCE YOU’RE LOGGED IN
  Once logged in, in the upper right corner select “My Tickets” from the drop-down menu
  On the “My Tickets” page you should see all the tickets you purchased – use the “More” button on the right to edit your guest information next to each individual ticket.
  
  NOTE: This does not automatically send your guest the ticket, it simply edits the information under your account. You will still have control to distribute the tickets.
FOOD & BEVERAGE
Guests will enjoy a strolling supper (passed appetizers and food stations) during the Welcome Receptions (served between 5:00pm-6:00pm) and again during the Afterglow (8:00pm-9:00pm). This is a 21+ event. All guests must have a valid ID as you may be asked by Ford Field staff to present it.
ARE BAGS ALLOWED?
NFL purse restrictions are NOT in effect. Please avoid bringing work bags and luggage, there is not storage for these items. All guests are responsible for their own personal belongings.
Adcraft /Ford Field is not responsible for lost or stolen items.
IS THERE A COAT CHECK?
Yes, complimentary coat check is available for all guests. The coat check will be located near the Gate G entrance.
Adcraft/Ford Field is not responsible for lost or stolen items.
ARRIVAL AND SECURITY CHECKS
All guests must enter the venue through Gate G (located on the East side of Ford Field along St. Antoine) and will be subject to a security screening by Ford Field security staff.

Once you have completed the security screening please proceed to the Adcraft check-in table for ticket scanning. You will need your Universe ticket on your mobile device (or printed ticket) to gain entry. Adcraft volunteers will direct you to the seating chart to assist you in finding your table/seat.
PARKING
Parking for attendees is available in the Ford Field Parking Deck located at 1902 Saint Antoine Street.
HOW DO I FIND MY TABLE/INDIVIDUAL SEAT?
Seating charts with table numbers will be posted around the venue. Adcraft volunteers will also be available to help you find your table/seat.

INDIVIDUAL TICKET HOLDERS: If you purchased an individual ticket, seating is on a first come first serve basis at designated seats.

RESERVED TABLES/SEATS: Special reserved seating available for sponsors that purchased tables/seats. Please look for your company name and table number on the seating charts posted around the venue.
IS THERE A DRESS CODE? WHAT SHOULD I WEAR?
While there is no formal dress code, we would suggest creative business casual attire

Ladies, please be mindful of your dress heels. A large portion of the event will take place on a cobblestone corridor within the venue.