I PURCHASED MULTIPLE TICKETS IN MY NAME, DO I NEED TO CHANGE THE NAME ON EACH TICKET TO MY GUEST NAME? IS IT POSSIBLE FOR ME TO EDIT THE NAME ON EACH TICKET?
Each ticket has it's own QR code which we will be scanning at the door so there is no need to change each individual ticket out of the buyers name to your guest name - your guests will still be able to enter the event with a ticket in your name.
However, if you prefer to change out the name on each ticket, YES, you can edit each individual ticket name at any time. To edit ticket info:
LOG IN TO THE UNIVERSE TICKETING PLATFORM
MOBILE DEVICE // Simply scroll past your ticket QR codes and you will see “Need to view your tickets,” click the “Confirm Your Account” blue button
DESKTOP// Scroll down to the very bottom of the email to the very small “log in” text. Click “log in” and log into your Universe account
You will be prompted to log in (or sign up if you haven’t logged in before – but be sure to use the same email used to purchase your tickets)
ONCE YOU’RE LOGGED IN
Once logged in, in the upper right corner select “My Tickets” from the drop-down menu
On the “My Tickets” page you should see all the tickets you purchased – use the “More” button on the right to edit your guest information next to each individual ticket.
NOTE: This does not automatically send your guest the ticket, it simply edits the information under your account. You will still have control to distribute the tickets.
Guests will enjoy a passed appetizers and food stations.
This is a 21+ event. All guests must have a valid ID as you may be asked by the Gem Theatre staff to present it.